Returns

How do I return an item?

Return Policy:
You may return any unopened item purchased from Natural Healing House for any reason within thirty (30) days of purchase - excludes special order, expired, or clearance products. (Sales on these products are final.)

Return Handling Fee:
There is a $5.95 handling fee per order for all returns.

Unopened Items - 30 Days:
You will receive a full refund for unopened items in the original form of payment less any applicable discounts, shipping fees, and handling fees.

Refunds on returned items that were NOT originally charged shipping because the order was over $50.00 may be reduced by the actual cost of shipping we incurred on the original order.

Sorry, we are not able to accept returns after 30 days.

Opened Items:
Sorry, we are not able to accept opened items.

Damaged and Incorrect Items:
We do our best to package your product(s) so they will arrive to you in excellent condition. But once the package leaves our warehouse, it goes through many hands - products may shift causing unintentional damage. Should you receive a product that has been damaged in transit, please contact us immediately for further instructions. Please do not discard the damaged product(s) and retain the original box and packaging in case your carrier requires an inspection of the damaged package.

Return Instructions:

Place the items you are returning in sturdy packaging. Make sure all items are packed tightly and securely. We are not responsible for breakage during shipment of returned items.

Indicate whether you would like an exchange or a refund.

Make a copy of the receipt that was enclosed with your original order, highlight the items you are returning, and place the copy in the box with the products.

Use the mailing address below to address your return shipment.

Take the package to your preferred shipping location to have it delivered to us. (If you are returning a product due to a defect or an error made by us, please include a copy of your receipt with your package so we can refund your shipping costs.)

Ship Returns To:
Natural Healing House
P.O. Box 562
La Quinta, CA 92247

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